Store Updates

Curbside Pickup & Same Day Delivery

Curbside pickup and same-day delivery will continue to be offered where permitted by local regulations. Through Buy by Phone, customers can call their local store, place an order and arrange a convenient, no-contact pickup. With same day delivery, customers can place online orders for delivery that day. Click here for more details on same day delivery and see below for availability by store.

Stores offering curbside pickup & same day delivery

Select your province: 

Check Your Local Store Status

U.S. and Canadian Cosmo Prof stores have begun a phased reopening in select areas in accordance with local health and government mandates. We’ve implemented enhanced safety and social distancing protocols requiring face masks and gloves for associates, frequent cleaning cadences, and limiting the number of guests in store. Please refer to our store locator to check on the status of your local store.

Shipping Delays

We apologize for delayed orders. Due to increased order volumes and reduced staffing, we are currently experiencing a backlog in our order systems. We are working hard to ensure you get your order delivered in a safe manner as quickly as possible. Your order may arrive in multiple shipments. Customer Service is currently experiencing a high call volume, so wait & response times are longer than usual. You can also visit our FAQ page to find answers to commonly asked questions. Thank you for your patience.

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